Job Description

Respond to Cloud Service Provider customer inquiries regarding product information, pricing and rebate, and supply information. 

-Manage the pipeline from the customer demand through the delivery of product. 

-Understand product roadmaps and sales & marketing strategies to influence customer business. 

-Maintain integrity of delivery commitment. 

-Manage demand forecast and track revenue plan of record per account base. 

-Perform by account rebates accrual, calculation and payment based on the agreement 

-Conduct business analysis on Cloud computing 

BAs gather and clarify business requirements with the customer to understand the business problem. They must understand the customer's business processes to identify the value drivers associated. 

More details: 

- Fulfill customer demand timely with right product mix and volume; 

Manage demand/supply planning for both tactical and mid-range horizon based on advanced understanding of product transition strategy and customer need; 

- Manage supply chain between Intel and customers, including order management, shipment delivery, logistics quality, RMA, VMI/Hub and other supply chain solution to achieve both customer satisfaction and efficiency. Exhibit ability to provide quality input from Biz perspective. 

- Provide forecast track revenue vs POR on a growing base and/or larger scope. 

- Perform quarterly revenue closing with timely rebate accrual, and proceed rebate payment in compliance with audit and control requirements. 

Identify issues/risks and recommend process improvement 

-Deliver quarterly rebate accrual, calculation and payment 

Qualifications

-Knowledge of business operation and order process, also, customer service related. Better have information technology industry related experiences. Internet company or cloud computing related preferred 

-3-5 years of Experience on business analyst analyzing customer demand forecasts and customer service. 

-Bachelor or master in business management finance or related 

-English reading and writing as must, speaking preferred 

More details: 

-In depth knowledge of related product, customer biz, system/tool, process and organization; 

-In-depth business analysis involving complex assumption, multiple scenario and specific purpose 

-Strong stakeholder management and able to anticipate and influence for desired outcomes. Effective presentation often on department level issues or review. 

-Increased ability on project planning and priorities in short and long range issues. 

-Effectively coach others on process/system etc.. May act as a mentor for more junior employees or group team leader.