CORE QUALIFICATIONS

　　IT Project Management

　　Reporting and Communication skills

　　Process improvement methodologies

　　Communicative and able to influence without authority

　　ASSISTANT MANAGER IT STEERING

　　Description

　　FG is an IT service provider to SF to manage the system infrastructure, manage IT vendor relations and in partnership with the business to provide the necessary tools and improvements to achieve our goals. The relationship is multi faceted and requires a high level of co-operation and visibility to ensure the business needs are met effectively within the agreed budget. This role is a bridging role between FG and the business that can identify and help solve SLA variations, partner on budget approval and adherance and help to remove any roadblocks between the business and FG.

　　Understand the business requirements and FG approval process to ensure reasonable budgets are set and approved each year.

　　Ensure adherance to the budget or drill into material variances to understand root cause and where appropriate formulate mitigation plans.

　　Analyze and assess the adherance to FG SLA's to the business and where appropriate formulate mitigation plans.

　　Make recommendations to the SLA between FG and SF where required and create or enhance existing reporting to ensure SLA's are monitored efficiently.

　　Communicate to upper management any material variances to either budget or SLA's. Assess and communicate mitigation plans where appropriate.

　　Ensure internal SF pro