IT Trainer/IT 培训专员 (全职) – 内部IT支持 – 德勤上海所 (面向应届毕业生或有1年以上工作经验者)

Responsibilities:

· Responsible for delivering IT training courses such as new hire orientation, Windows & Office, internal application system, also need record the training information

· Prepare training materials, user guide, FAQ from training, feedback collection and enhancement

· Provide daily hotline support to Microsoft office, IT application system and SAP, maintain call log database

· Write testing script and coordinate UAT and regression testing with internal projects

· Other IT jobs when necessary

· Assist IT Service Management Manager on internal IT Projects

Requirements:

· Bachelor Degree in Computer Science or Software Engineering.CET-6 or TEM-4 is required.

· One to three years related experience in training or IT support or IT service.

· Solid knowledge of Microsoft Excel, PowerPoint and Word.

· MCP, MCSE, PMP and ITIL is highly preferred.

· Excellent communication, presentation & delivery skills

· Good problem solving, analytical skills, detail-orientated.

Location: 上海市延安东路222号外滩中心

有意者请投递简历至的邮箱 kristyfan@deloitte.com.cn 邮件标题为：IT Trainer/IT 培训专员 (全职) – 内部IT支持 – 德勤上海所