学历要求：本科及以上

社会招聘/校园招聘/实习生招聘

服务部门：Internal Firm Service - GTS

招聘职位：实习生

工作地点：北京

职位类型：全职、兼职

工作职责：

· 服务于普华永道IT部门
· 依照IT部门内部的相关流程对电脑系统进行系统的安装和软件的配置。
· 协助IT资产管理员进行IT资产的相关管理工作。
· 以及其他IT部门内部安排的相关工作。

任职要求：

· 在校大学生。
· 熟悉计算机操作系统的配置和使用，熟练使用Office相关应用软件。
· 具有踏实的工作态度和良好的团队合作精神。 吃苦耐劳。
· 实习期为3-6个月，每周需要4-5天全职工作，工作时间为8:30 -17:30。

服务部门：Internal Firm Service - GTS

招聘职位：实习生

工作地点：北京

职位类型：全职、兼职

专业技能：

具备以下一种或以上开发技能：

C语言程序设计，C#，Asp.net 语言程序设计，SQL数据库管理，CSS/HTML，JAVASCRIPT, IOS 或安卓开发经验

任职要求：

· 在校大学生。

· 学习能力强，能快速学习使用新知识；

· 良好的分析解决问题能力和自我管理能力；

· 有较好的团队协作和沟通能力，责任心强。

· 实习期为3-6个月，每周需要4-5天全职工作，工作时间为8:30 -17:30。

服务部门：Internal Firm Service – GTS（IT 部）

招聘职位：IT技术支持工程师

工作地点：北京

职位类型：全职

工作描述和职责：

§ 通过电话或者现场服务为公司内部员工提供IT支持

§ 提供计算机软件和硬件相关服务

§ 提供企业应用程序，移动端应用程序及智能办公应用程序等功能支持

§ 配合公司GTS部门一起管理服务中心的IT系统运作，确保稳定可靠运行。

§ 参与项目协调，文档编写和报告制作

§ 理解并协助公司实施IT安全及业务连续性计划

§ 对于一个渴望在IT职业上寻求发展的候选人是一个理想的机会

要求：

§ 具有0-2年技术支持相关工作经验

§ 具有良好的客户服务意识

§ 拥有良好的人际关系，沟通和聆听能力

§ 具有良好的问题分析和解决能力

§ 紧跟IT技术发展，愿意接受新的事物

§ 能自我学习，在高强度压力下独立工作并愿意在非工作时间工作

§ 有对服务器机房管理，电话系统支持经验者优先。

§ 对微软Office办公软件熟练者优先

§ 熟悉灾难恢复计划和IT安全管理者优先

§ 具有良好的英语口语和书面表达能力

Job Title:

IT Technical Support Engineer

Job Description & Responsibilities

§ Provide front-line remote telephone or on-site support for internal staff

§ Provide application and hardware support

§ Provide functional support on enterprise applications, mobility applications and smart office applications, etc.

§ Work with Firmwide GTS team to manage local IT operations to ensure the IT systems are operating reliably; Responsible for the efficient and effective delivery of quality IT Service to firmwide staff

§ Participate in project coordination, documentation and reporting

§ Understand and help implement IT security and business continuity plans in conjunction with the business.

§ Ideal opportunity for a candidate eager to pursue an IT career

Requirements

§ Higher Diploma or above with 0-2 year(s) working experience in customer services industries

§ Excellent understanding of customer services and strong sense of customer focus

§ Team player with excellent inter-personal, communication and listening skills

§ Good problem analysis and solving ability

§ Follow the trend of IT technology development, willing to accept new transaction

§ Self-starter who is able to work independently, under pressure and willing to work outside office hours

§ Experience in managing a server room and its accompanying servers, network equipment and phone systems are preferred.

§ Microsoft Office Tools experience or good skill are preferred.

§ A good understanding of business continuity and IT Security would be beneficial.

§ The candidate should have good English in both verbal and written communication.

关于我们

GTS是公司的IT部门，在中国和香港的区域内提供有效的技术服务和解决方案来满足公司业务的需要。我们的任务是：

§ 为合伙人和员工提供及时有效的IT支持服务

§ 回顾并监控生产环境中发生的技术错误并减少类似问题及故障的重复发生

§ 并且

§ 增加服务可靠性提升GTS内的服务效率。完成这个目的需要通过系统化的定制流程，并在重建和交流中进行有效管理和最佳实践。

About PricewaterhouseCoopers – China, Hong Kong and Singapore

PricewaterhouseCoopers China, Hong Kong and Singapore operate on a combined basis, subject to local applicable laws. Taken together, we have more than 470 partners and a strength of 13,000 people.

The firm provides a wide range of services to help organisations solve business issues, identify and maximise opportunities. Our industry specialisation enables us to identify trends and customise solutions for your sector of interest. Each line of service is staffed with highly qualified, experienced professionals and leaders in our profession. These resources, combined with our global network, allow us to provide the support you need wherever you may be located.

We are located in these cities: Beijing, Hong Kong, Shanghai, Singapore, Chongqing, Dalian, Guangzhou, Macau, Ningbo, Qingdao, Shenzhen, Suzhou, Tianjin, Xiamen and Xi' an.

Global Technology Solution (GTS) is the firm's internal IT department, providing effective technology services and solutions to deliver and meet the firm's business needs, within China and Hong Kong. The missions of firmwide services division are:

§ to provide partners and staff with an effective and efficient primary point of contact for a timely and consistent response on computing and technology related inquiries;

§ to review and monitor technical errors that occur in the production environment and mitigate the recurrence of similar issues and incidents;

§ and

§ to maximise the reliability and promote the efficiency of GTS firmwide services. This will be accomplished through a systematic and defined processes, control and best practices in process re-engineering and communication.

申请渠道：

如您对此职位感兴趣，请把简历请投送至bjgts.resume@cn.pwc.com